My payment isn't going through

Please check that:

  • the billing address and ZIP or postal code match exactly what your bank has on file
  • the card number, expiry date and security code (CVV, the 3 or 4 digits on the card) are entered correctly

We accept major credit and debit cards. If it still fails, your bank may be blocking an online payment, so a quick call to them usually solves it.

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